New EU withdrawal button required by June 19, 2026 -

Starting June 19, 2026, EU Directive 2023/2673 requires all online stores selling to EU buyers to provide a clearly visible 'withdrawal button', an easy way for buyers to exercise their existing 14-day right of withdrawal (also known as the 'cooling-off period').

Exceptions

Please note: the 14-day cooling-off period does not apply to:

• plane and train tickets, as well as concert tickets, hotel bookings, car rental reservations and catering services for specific dates
• perishable goods that expire rapidly, such as food or drinks with a short “use by” date
• goods made to order or clearly personalised – such as a tailor-made suit
• goods or services with fluctuating prices following global markets, such as household heating fuel
• fully delivered services, such as cleaning a terrace, if you expressly agreed to start immediately acknowledging you would lose the right of withdrawal
• sealed audio, video or computer software, such as DVDs, that you have unsealed
• online digital content, such as a song or movie, that you started downloading or streaming after you expressly agreed to lose your right of withdrawal by starting the performance
• urgent repairs and maintenance contracts, such as inviting a plumber to repair a leaking shower

To avoid any misunderstandings, starting today, you will need to accept the terms and conditions of sale to access the checkout page.
Thank you for your trust and best regards.