Contacts and Support

Dear customer,
before contacting support I kindly ask you to carefully read the FAQ page which contains all the questions I am normally asked.
If you cannot find the answer, please describe your problem in as much detail as possible.
I can't help you if you simply write "the preset doesn't work"
Remember that 99,99% of problems are relate to compatibility with the firmware you have installed or the IRs are not installed correctly.
I will replay to you as soon as possible
Thanks for your help